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Title
Text copied to clipboard!Junior Banking Assistant
Description
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We are looking for a Junior Banking Assistant to support the daily operations of a bank branch by providing excellent customer service and handling administrative tasks. In this role, you will interact with clients, assist them with basic banking transactions such as account openings, payment processing, and providing information about bank products. You will also be responsible for maintaining documentation, preparing reports, and supporting senior staff members. The ideal candidate should be detail-oriented, possess good communication skills, and be able to work effectively in a team. Prior experience in banking is a plus but not required, as training will be provided. This position offers a great opportunity to start a career in the financial sector and gain valuable knowledge and skills.
Responsibilities
Text copied to clipboard!- Process daily banking operations and transactions.
- Advise customers on basic banking products and services.
- Support senior staff with administrative tasks.
- Maintain and update client documentation.
- Ensure high-quality customer service.
- Prepare reports and keep records of operations.
- Comply with internal bank procedures and standards.
- Participate in training and development programs.
- Handle customer inquiries and resolve issues.
- Maintain order and organization of the workspace.
Requirements
Text copied to clipboard!- Secondary education or higher.
- Basic knowledge of banking products and services.
- Good communication skills and politeness.
- Attention to detail and accuracy.
- Ability to work in a team and under pressure.
- Willingness to learn and develop.
- Knowledge of office software (MS Office).
- Responsibility and punctuality.
- Experience in banking is an advantage.
- Clear oral and written communication.
Potential interview questions
Text copied to clipboard!- What experience do you have in the banking sector?
- Which banking products are you familiar with?
- How do you handle conflict situations?
- What do you consider your strong skills?
- Are you ready to work in a multitasking environment?
- How do you approach learning and development?
- Describe a situation where you helped a client solve a problem.
- Which document management programs do you use?
- How do you organize your work time?
- Why do you want to work at our bank?
